Homecare

Survey results

Rosalind Marsden cares for her son Raymond while waiting for her homecare worker to arrive, Sunderland. Phtotgraph: Gary Calton

Based on your experience in the last two years, how easy do you think it is to...

  • Find out about different homecare services
  • Choose how homecare services are delivered
  • Make a complaint
  • Change care provider or care worker if someone is not happy with their care

  • 29%

    20%

    51%

  • 16%

    14%

    70%

  • 42%

    20%

    38%

  • 20%

    15%

    65%

Difficult

Neither easy nor difficult

Easy

Homecare

Survey results

Andrew Mitchell, a home support worker, prepares Raymond Marsden's bed at home, Sunderland. Photograph: Gary Carlton

Do you agree or disagree that professional homecare services link up effectively with...

  • Local community organisations/activities?
  • Family and friends (of those needing homecare)?

57%

23%

20%

36%

26%

37%

Agree

Neither agree nor disagree

Disagree

Homecare

Survey results

John Feeney at his home in Newport, south Wales. Photograph: Dimitris Legakis

How would you like the following groups to be involved in supporting older and disabled adults over the next 5 years?

  • Local community organisations/activities?
  • Family and friends (of those needing homecare)?
3%15%82%
4%32%65%

Become more involved

Remain involved at about the same level

Become less involved

Homecare

Survey results

Maria Nash in her house in Barnett. Phtotgraph: Graeme Robertson

The key challenges for individual care workers who currently provide homecare in England are...

1. Workload
2. Time limitations
3. Insufficient training
4. Issues with care and support plans
5. Behaviour of recipients of homecare
6. Respect for homecare as a career
7. Pay and conditions